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Universal Credit

Universal Credit logo.

Anyone who was claiming Universal Credit (Live) before Wednesday, 16 May 2018 and hasn't already been moved across to Universal Credit (Full Service) will be transferred across to Full Service starting from the following dates:

  • Monday, 30 July 2018 – Heywood
  • Wednesday, 1 August 2018 – Middleton and Rochdale

Everyone who is due to move across will receive a letter from the Department for Work and Pensions (DWP) explaining the steps needed and the support which is available.

Anyone submitting a new claim or a change of circumstances will move to Universal Credit Full Service except those who are in an exempt group.

How to apply for Universal Credit 

  1. Check your eligibility and apply for Universal Credit online.
  2. You may need details of housing costs and any rent agreement, any savings and income, including benefits and information about people who live with you.
  3. Book an appointment within 7 days of making your application to avoid your claim being cancelled. If your claim is cancelled you'll need to reapply online.
  4. If your application is successful, you'll get your first payment around 5 weeks after making your online application.
Check your eligibility and apply for Universal Credit

Get ready for Universal Credit

Find out how ready you are for Universal Credit:

Get an advance on your first payment 

If you are new to Universal Credit and you can't manage until you receive your first full payment, you can apply for Universal Credit Advance by ringing the Department for Work and Pensions (DWP).

There are 4 types of interest free advances:

  • Universal Credit Advance -  new claim
  • Universal Credit Advance - change of circumstances
  • Universal Credit Advance - benefit transfer
  • Budgeting Advance

An advance payment is one full month's entitlement, payable within 5 days of applying, which you'll pay back interest free over 12 months.

Apply for an Universal Credit advance payment - call DWP on 0800 328 5644