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Discretionary Council Tax Support Policy

Cabinet on the 24th November 2014 and then Council on the 27th November 2014 approved a Hardship Fund, to provide extra financial support to vulnerable people most in need, through awards of ‘Discretionary Council Tax Support’. This policy outlines the awards criteria.

The awards policy will aim to provide additional temporary support to cover a range of situations, including:

  • Extreme and temporary situations which make it difficult for the liable person to meet their Council Tax liability.
  • Where imminent debt recovery / enforcement action will have a major detrimental effect on the liable person’s capacity to support or maintain their family.
  • Where additional necessary expenses would make it difficult for them to pay their Council Tax.
  • Other difficult or exceptional personal circumstances.

Discretionary Council Tax Support Policy (137kb pdf)


0300 303 8870

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Postal address
Revenues and Benefits Service
PO Box 490
Rochdale OL16 9AJ