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Tell Us Once

​​​​​​​When someone has died there are a lot of things that need to be done and often at a time when you least feel like doing them.  One of those things is registering the death with the registrar. Once that is done, several organisations may have to be contacted and given the same information.

'Tell Us Once' is a FREE service where we help you give the information to the Department for Work and Pensions, they then pass it on to a number of other government departments and local authority services.

If the deceased was a tenant of Rochdale Boroughwide Housing (RBH), unfortunately we are unable to notify them of the death via the Tell us Once Service. To carry out an end of tenancy agreement, please either visit their offices at St Alban's House, Drake Street, Rochdale OL16 1UQ or contact them on 0800 027 7769.

How you can contact us to use the service

You will be offered this FREE service automatically when making your appointment to register the death.

Alternatively, you can use the Tell Us Once online service anytime or call 0800 085 7308 (8am-6pm, Monday-Friday). You will be unable to use the online and phone services until you have registered the death and received a reference number from the registrar.

Find out more or use the Tell Us Once online service

How we will treat the information you give us

We will treat all the information you give us securely.  The organisations we give your information to will use it to update records; to end services, benefits and entitlements as appropriate; and to resolve any outstanding issues.  They may use the information we give them in other ways, but only as the law allows.